Hiring
Open roles at Zendesk, read from the company's own careers page. Titles and requirements change without notice, so check there before you apply.
Dublin, Ireland
Job Description Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding custome
Mexico City, Mexico
Job Description Are you passionate about the customer experience? Are you seeking a sales career that allows you to work with the world’s fastest-growing mid-market and Fortune 500 leaders? People are not afraid to take a risk! Individuals that are passionate about SaaS, Customer Service & high-tec
Lisbon, Portugal
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching
Lisbon, Portugal
Job Description Sales Development is the sales & talent pipeline driving the EMEA business. At Zendesk, we provide the best sales training ground that enables you to enhance your skillset and accelerate your career trajectory. We focus on recruiting and inspiring high potential talent and coaching
Mexico City, Mexico
Job Description About the Role We are looking for a versatile BI Developer with strong technical expertise across multiple domains, comfortable working within Agile methodologies. This role requires a professional adept at blending software engineering, dashboard development, and cutting-edge areas
Copenhagen, Denmark
Job Description Zendesk is looking for a Director of GTM M&A Strategy and Integration to lead go-to-market strategy and execution for acquired businesses, new product motions, and complex cross-functional GTM transformations. This role sits at the intersection of Sales Strategy, Corporate Developm
Pune, India
Job Description Zendesk’s people have one goal in mind - to make the customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) to make their billions of customers happy, every day. Our engineering team works at a scale that most companies onl
Melbourne, Australia
Job Description Zendesk is redefining how the world delivers service. In addition to our world class CX & service platform, in under three years, we’ve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20,000 customers. AI is automating up to 80
Remote, France
Job Description Forward Deployed Engineer (FDE) — AI & Solutions Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because be
Copenhagen, Denmark
Job Description Are you ready to own the strategy, not just the task? We are looking for a high-impact Global Leave & Accommodation Program Manager to lead our Global Leave and ADA/Accommodation strategy. This is a critical senior level role for someone who thrives on complexity, demands operation
London, United Kingdom
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our
Singapore, Singapore
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our
Mexico City, Mexico
Job Description The Principal, Enterprise QA & IT Delivery Leader is responsible for the large-scale orchestration of testing across complex integrations and major transformation programs, such as Enterprise Resource Planning (ERP). A critical responsibility of this role will be to serve as the pri
Pune, India
Job Description Product Designer- JD Product Designer (Agent Workspace) Location: Pune, India At Zendesk, we create software that powers exceptional customer service. Our easy-to-use and AI-powered tools enable support teams to resolve issues quickly and efficiently. By keeping the customer at th
Mexico City, Mexico
Job Description Sales Development is the sales & talent pipeline driving the LATAM business. At Zendesk, we provide the best sales training ground that enables you to enhance your skill set and accelerate your career trajectory. We focus on recruiting and inspiring high-potential talent and coachin
Remote, Spain
Job Description At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Sales Engineer (SE) to join our presales organ
Remote, United Kingdom
Job Description About Zendesk & This Opportunity At Zendesk, we build software designed to make customer experiences simple and seamless. We believe our internal operations should run the exact same way. We are looking for a Sales Operations Manager to partner closely with our EMEA leadership. Repo
Copenhagen, Denmark
Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don’t just embrace this change — we lead it. As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our
Copenhagen, Denmark
Job Description The Senior Alliance Manager, AWS, will own and drive the strategic partnership with AWS to maximize co-sell motions and create joint value propositions that accelerate business growth. This role requires deep experience in managing collaboration with AWS teams, navigating the AWS Ma
Krakow, Poland
Job Description At Zendesk, we strongly believe that to build a great company, you need great people. We enjoy working with smart, focused colleagues who care about both the work they do and the impact it has. We value collaboration, ownership, and delivering results in a pragmatic way. We like to
Copenhagen, Denmark
Job Description Senior Full Stack Engineer, Solve Voice Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind eve
Remote, New Zealand
Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. We are accelerating our ambition by building AI-first products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this,
Copenhagen, Denmark
Job Description About us We are looking for a Senior Data Analyst to support the Foundation Insights team. You will work cross-functionally to help drive analytics, enablement, and data-driven decision-making for our global engineering and product teams. Foundation Insights at Zendesk owns operati
Copenhagen, Denmark
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to mak
Remote, Portugal
Job Description Job Summary At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture. We are looking for a
Remote, Portugal
Job Description At Zendesk, our focus is helping our customers build great relationships with their customers. Founded by three Danish entrepreneurs, Zendesk has experienced remarkable success and growth while maintaining a fun, positive, and down-to-earth culture. We are looking for a Senior ML E
Copenhagen, Denmark
Job Description Company Overview Zendesk powers modern, AI-first customer service for organizations of all sizes. Our platform combines ticketing, messaging, help center, voice, analytics, and workforce/quality tools with AI agents and Copilot, delivered with predictable per-agent pricing and robu
Berlin, Germany
Job Description Zendesk is at the forefront of enabling businesses to configure, control, and personalize next-generation AI agents. As Senior Product Manager for Agent Config & Personalization, you'll take ownership of developing and delivering features that allow customers to precisely manage the
Copenhagen, Denmark
Job Description Who We're Looking For We're looking for a Senior Manager, Revenue Recognition to join our team in Austin, TX and own the operational core of our revenue close — from period open to final posting in Zuora Revenue (RevPro). This is a hands-on role built for someone with deep technical
London, United Kingdom
Job Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We are seeking a Senior Sales Engineer (SE) to act as the prim
Copenhagen, Denmark
Job Description At Zendesk, we are redefining the boundaries of Customer Experience (CX) and Employee Services (ES) through autonomous, Agentic AI and deep platform extensibility. As we build out the next generation of our global field organization, we are looking for builders, technical problem so
Melbourne, Australia
Job Description About Zendesk At Zendesk, we’re driven by a simple but powerful mission: to make customer experiences effortless. Our products empower thousands of businesses around the world to build deeper relationships with their customers through fast, reliable, and beautifully simple support e
Berlin, Germany
Job Description At Zendesk, we’re on a mission to build the most advanced AI agents in CX, and the AI Agent Testing team within the AI Agents organization plays a critical role in ensuring those agents are reliable, robust, and ready to deliver real customer value. Our focus is on synthetic testing
Copenhagen, Denmark
Job Description About Us: We are an innovative and fast-moving business focused on helping companies build better relationships with their customers. We take pride in the impact our work has on organizations, while also caring deeply about the experience of our employees and the culture we build to
Copenhagen, Denmark
Job Description Join us at Zendesk, where we’re on a mission to power exceptional service for every person on the planet. Our AI-informed solutions transform every interaction into an opportunity for authentic human connection, empowering organizations to create outstanding customer experiences at
Melbourne, Australia
Job Description Zendesk is redefining how the world delivers service. In addition to our world class CX & service platform, in under three years, we’ve built a $200m ARR AI business - the fastest-growing product line in our history - now used by more than 20,000 customers. AI is automating up to 80
Berlin, Germany
Job Description At Zendesk, we’re on a mission to build the most advanced AI agents in CX, and the Testing team, part of AI Agents Advanced, is focused on ensuring the quality and reliability of our AI agents through synthetic testing, evaluation frameworks, and other validation approaches that hel
Copenhagen, Denmark
Job Description Department: Customer Experience Strategy & Operations Location: Remote / Flexible Reports to: Tuyen Wu At Zendesk, we believe the future of customer success is rooted in human connection, driven by insight, and amplified by operational excellence. The Zendesk Customer Experience (C
Krakow, Poland
Job Description Job Summary Zendesk’s people have one goal in mind: to make Customer Experience better. Our products help more than 145,000 global brands (AirBnb, Uber, JetBrains, Slack, among others) make their billions of customers happy, every day. Our team is dedicated to providing a robust f
Copenhagen, Denmark
Job Description Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to mak
Zendesk currently has 40 open roles in Copenhagen, Denmark. Always confirm current availability on the company's careers page.
The current roles point back to Zendesk's operations in Copenhagen, Denmark, plus any additional locations shown on individual listings.