Software Engineer II

This website uses cookies to improve your web experience. By using the site, you agree to the use of cookies. Privacy Policy Decline Accept Cookies English Sign In Search for Jobs Join Our Talent Community Software Engineer II page is loaded Software Engineer II Apply remote type In Office locations Pune, India time type Full time posted on Posted 4 Days Ago job requisition id R34534 Job Description We are seeking a seasoned Software Engineer to join our Partner Platform team.    About you You have at least 3 years of experience in software development, demonstrate proactive problem-solving, technical expertise, with a background in React and Ruby On Rails, good understanding of JavaScript and TypeScript fundamentals, familiar with Cloud computing and event driven asynchronous systems.  You have been producing high quality code, tests and documentation, contributing to solution designs and maintaining operational excellence. You have contributed and adhered to the best Engineering practices and coding standards, and you are a great team player to ensure the collective success of the team. You are reliable and resilient, obsessed with customer satisfaction with a can-do attitude. About the team  The Partner Platform team is part of the Zendesk Platform organisation, responsible for development and operations of the App Marketplace, Marketplace Payment, App Runtime, and App Development Tools. This team works closely with the Sandbox and Integrations and Automations group, collectively supporting the company’s platform and AI automation strategies. What you get to do every day: Produce high quality reusable code, tests and documentation Contribute to solution designs and technical decisions Adhere to the best Engineering practices and coding standards Continuously improve your own and your teammates’ technical ability via pairing, PR reviews and feedback Actively seek to improve our infrastructure, code, processes and practices Work closely with Product Managers, Designers, Security and Operations across all phases of the software lifecycle What you bring to the role: 3 years of experience in software development, preferably in a SaaS environment Extensive experience working with Ruby on Rails Experience working with React Good understanding of JavaScript/TypeScript fundamentals Sound problem-solving and critical thinking skills Experience of working with REST APIs Experience with Cloud technologies/tools (AWS) Experience with continuous integration/continuous delivery Good exposure with AI coding tools Good interpersonal skills, ability to work with Product and Design counterparts, and to work collaboratively across teams Ability to communicate effectively in English Ability to work independently and proactively Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request. Similar Jobs (1) Software Engineer II - Backend remote type In Office locations Pune, India time type Full time posted on Posted 3 Days Ago About Us Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. More meaningful moments. Fewer Zoom calls. What’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you’ll experience flexibility and connection, collaboration, and learning with your team. Recruitment Scam Alerts We’re aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. 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